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  • Updating my review... the Manager reached out to me via phone and offered to look at my car and see what was wrong last week after I posted my negative review on Yelp. I couldn't make a return trip to their location right away so we agreed to meet a week later. When I arrived the Manager greeted me and took my key and re-washed my car. I Paid 41.00 for the Manager special- buy one get one free last week - so I basically got my 2nd wash that I had actually paid for since I gave my card for the 2nd wash back to them last week asking for my money back. No money was ever refunded. Once the re-wash was done he asked me if it looked okay and - believe it or not AGAIN I pointed out to the Manager the lint and left over debris (for lack of a better description) still on my carpet front and back seat areas. His explanation was the rags left Lint - even though it was more than lint. He saw it and went and got the vacuum and re-vacuumed my floors. I pointed out to him THAT dirty carpet was my very point of contention on my last visit. Carpets simply not cleaned well. I give the AutoBell 3 stars for trying. Would I go back again ...? Probably not. Would I recommend them ... no. Sorry but it just wasn't handled well. I guess I was expecting more. Repeat of same situation only with Manager handling it.
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