My wife and I rented from Blackbird Realty for 18 months. We did the automatic payment method and never had any issues with the company at all. During our tenure there, we filed a claim with them for a faulty ice maker and a tree that fell over in the excessive wind. They helped immediately, and there was never a lapse in communication. The lasting impression on the company was when we decided to move out. As I was driving across the country in a moving truck, George Trombley called me and apologized that he had already debited my account for the rent payment, and hadn't realized we were moving so quickly. The next day our rent was ACH'ed back into our account and 2 weeks later we received our whole deposit back - mostly because we cleaned the place from head to toe, but I digress. All in all, Blackbird Realty was a great company and our Agent, Jo Ann Munz was a delight. I would highly recommend them to anyone that was looking for a reputable renting agency. Thanks again!