The worst customer service I have experienced. It took an hour and 40 minutes for delivery. We received an email saying the order couldn't be confirmed through Eat24 when I ordered at 11:15 and the email came at 11:55. The order was cancelled (email confirmation) and they reinstated the order on their on to be delivered after 1:15. We have a small window from 12-12:30.
Amelia, the owner, refused to refund my money even though we were UNABLE TO EAT. She said there is no expectation for time even though we were given a 45-60 minute window. I would never order from there again.