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  • If I could give this star no ratings I would. I have never stayed at such an awful hotel in my entire life. We had a do not disturb sign on our door to find out when we came back a maid had been in our room to steal over $300 dollars from our suitcases. When we went downstairs we found another guy with the same issue. The "manager" was BEYOND rude and would not let us watch the cameras in the hallway. He stated there was absolutely nothing he could do and and that we were all in the wrong. Why couldn't he watch the cameras is beyond me. He said if we weren't satisfied we could "pack up our shit and leave," and come back on Monday to speak to someone else. So, at 8:30 at night we were desperately trying to find a room. Thank god we came across the Balley - excellent service and very clean. Not only was that an awful experience, but one of us got food poisoning from the restaurant inside. Room service was with a busy tone for hours and we were told to just come downstairs. What is the sense of room service then? Every vending machine on the floors were totally out of drinks. Terrible terrible terrible service.
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