I recently took my grandfather's hat to Heritage to have it cleaned. My grandfather passed on nearly 25 years ago and he wore this tweed hat everyday in the winter in Chicago. The hat was very old and very dirty and I was nervous about having it cleaned. Heritage cleaned it up very well and it looks great. I plan to hang it on the wall in my office. I'm willing to bet this is one of the best hat cleaning shops in the country. Take your hats here for cleaning and shop around for something new too. You won't be disappointed.