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| - My sister died unexpectedly in a car accident when someone ran a red light. I was completely unprepared for her passing, she had just turned 30 and was full of life. Whether I was prepared or not, funeral arrangements needed to be made right away.
I went to several funeral homes to find the one that really just had the right feel. The right feel for me was a combination of the people that would be assisting and helping us and atmosphere of the place inside and out. I didn't want some dumpy looking place that I was further depressed stepping into.
I was impressed with the people that ran the funeral home. They were professional and compassionate. Sympathetic without being phoney. I didn't feel like it was all about the money or that I was dealing with snakes. Everyone was very nice and helpful. The woman that held our services was great.
They offered options and choices for additional costs but were not tacky in their approach of presenting the different options. They have a full showroom in the back, where you can choose a casket and all of the little things that you don't really think of, like sign in books or even having your loved ones fingerprint put onto a necklace. I purchased my casket online from a company that delivered overnight and didn't charge any shipping costs (the cost is like $1,000.00 - $2,000.00 less if you do this -for the same casket), but it is nice that they had the caskets available and ready at their location. I couldn't bring myself to buy the fingerprint necklace (it felt a little morbid but I wish I would have gotten it now) but I did get a sign in book and some other things that I needed and it was nice to know everything was on hand. They also were able to provide everything for the service and there are lots of little things. It's like planning a wedding to a certain extent, there is always something else you need to have that you didn't think of.
The facilities are really nice inside and out. The building is very well maintained and the landscaping is nicely groomed. Everything was very clean. They have two viewing rooms, one is larger and one is a little bit smaller and more intimate. Both viewing rooms were very well maintained and comfortable. I choose the smaller, more intimate space and was very happy with it.
I was also happy with the understanding that they had for my requests. I was able to go in and see my sister's body before anyone else and before the day of the viewing. They allowed me to come into the funeral home on the day of the viewing several hours before the viewing began and spend four or five hours getting her hair and makeup right - by myself without anyone interrupting me (I'm really happy they let me do this because when my mom finally had to see her at the viewing, she looked more like herself but like she was just sleeping). They also gave me the option of being present when they dressed her as I was uncomfortable with anyone handling her body - but in the end, I let them dress her as I felt comfortable with their professionalism and I needed to go home and shower and dress for her ceremony. All in all, they were very nice and understanding.
I recommend nobody you love ever passing away but if it happens and you need to find a funeral home, this is a really nice place with top notch people running it.
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