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| - This was on graduation weekend and mother's day, so I am cutting them a little slack since they were busy.
We were able to get reservations for my wife's mom and decided it would be a great idea to take her out on mother's day. When we first got there it was pretty packed, it took five minutes before anyone at the counter acknowledge us.
They sat us down in a booth and an older waitress asked what we would like to drink, we ordered three cocktails and she asked us if we were in a hurry? No we are not, but thanks for asking...The drinks took ten minutes to come out, apparently we should have said we were in a hurry.
For the starters I got the Beef Tenderloin Carpaccio for myself and Shrimp Cocktail for my wife and her mom, both came out fast and were decent taste wise overall. The waitress to me seemed a little spacy and not quite there, we had numerous other waiters/waitresses stop by in between for refills and checking up on us since she wasn't.
For entrees we all ordered the Cider Brined "Double Cut" Pork Chops, wait times were roughly 25-30mins. We were anxious to eat it as they were very thick chops, until my wife cut her pork chop open. The center of it was medium rare, borderline rare. Mine was a tad undercooked and also her moms, the waitress even commented and took it all back. They recooked it correctly and ten minutes later we received it back, the meal was above average and we enjoyed it.
Now I normally would let this slip, but the manager proceeded to stop by our table and explain that is how they cook them at Silvercreek and well sorry. I guess the waitress isn't aware of this because she was the one to first point it out. If this is the case, it should be stated on the menu, totally unacceptable and unprofessional behavior as it wasn't really a legitimate apology. The manager there needs etiquette training, you do not act snooty like that to customers.
The desert we decided on was Caramel creme burlee and I have to say it was perfect. It made up a little bit for the disappointing experience, but hardly a reason to return only for that.
Overall my experience was mostly negative with the service and how things operate there, they try to come off as upper scale but it falls flat. The location they are located it is a little bizarre, as right next door you have some sort of vehicle repair shop and things look a bit run down. For what we paid around $150ish and we did tip *More then we should have*, we did not get our moneys worth.
I can't recommend Silvercreek for the service, location, and price. You will find better places to eat in the area.
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