I recently moved from Idaho, and Jiffy Lube has always been my #1 choice. I only hoped I'd find a Phoenix location that exceeded my expectations the way my Idaho locations did.
The verdict? Fantastic service! Thanks guys.
Let me tell you that I don't know crap about cars. I went there thinking my oil needed changed because my car was making a strange noise (turned out to be a belt). I was past the 3,000 mile mark on my car and thought maybe the employees could see if some fluids were low or otherwise just change my oil. After 10 minutes of waiting the gentleman informed me my oil is 60% full and pretty much branch new. All fluids were full too. He said I could change my filter if needed, and even then it wasn't necessary. He also said my issue sounded more like a belt problem. Meanwhile, without me actually paying for a service the other guys were wiping down my dash and windows!
I felt no pressure to purchase anything since I really didn't need to. I felt embarrassed for thinking that I needed an oil change, but the guys didn't treat me any differently. They were genuine, friendly, honest people. I will 100% be back to PURCHASE a service when my car is ready! It's service like this that makes me gladly pay a little more here than a cheaper place with sub-par service.
Keep up the great work!