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  • I can't imagine a worse phone order experience. I officially will NEVER again order from Dominos. Travis who answered the phone was pretty much mumbling the entire time and apparently never trained, "attempted" to take my order for 4 large specialty pizzas for my mgmt meeting at work. He ultimately asked, "cash or charge" which I responded "cash" and then received no response. I sat for 5 more minutes listening to a mumbled conversation until he hung-up on me. After 50 minutes of waiting, I called back and spoke to the same clueless employee who told me "the pizzas show here they're being delivered so they'll be there in 5 minutes." Then after another 15 minutes, I called back and told Travis to give me a manager. The person who picked up the phone was even less professional and so obviously not a manager, I swear it was as if the same guy was just pretending to sound like somebody else! So whoever it was proceeded to tell me my order was never placed and no food is being delivered! No apology and no care whatsoever on his part. This was for a work event and I was thoroughly embarrassed to inform an already frustrated and hungry group that our waiting will not be rewarded and we have to start over somewhere else. So I will now do everything I can to ensure no one else from our company and anyone else that ever brings up Dominos, to NEVER order from them. What a horribly run establishment.
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