I have been doing business with this place since my move from Chicago in 2010. The staff has been honest, kind, courteous and knowledgeable. After my divorce, they gave me a fair price for jewelry items I wanted to sell (wedding rings, diamond earrings, gemstones etc.) that were from my ex-husband. I have bought several gorgeous items here. These guys are one of my favorites in the area to find vintage and unique pieces. I am a jewelry collector, as well as a local freelance designer. I have also worked for one of the national "chain" stores, too. You will ALWAYS get a better value here. There is a new owner and he is great to work with, and he has been working there for years.