The gym is great - 5 stars. I tried it on a 7 day pass and joined before the 7 days were up. My husband was so impressed that he joined immediately.
Downside - We received a 'free' session with a personal trainer as part of the joining package and that was a total waste of time as he only wanted to sell us nutritional supplements.
The spa - 1 star. I tried the spa for a pedicure today and could not believe it when she cut my toe! That has never happened to me before in years of getting pedicures all over town. Needless to say, I won't be going back for any services ever. And, no, they did not comp the service although they apologized profusely!