Amazing experience! I was looking to sell my 2007 Mazda6 before I moved to Chicago and drove two hours from Sedona down to this store in hopes they would give me a great price. Jason greeted me at the door, set my car up for their estimators, then sat with me for about 45 minutes explaining the process and the options while they estimated the value of my car. Soon, the offer popped up on his computer screen and it was beyond what Ihad hoped and higher than Kelly Blue Book value. Jason was very excited for me and told me how to complete the process of selling my car to them within the next 7 days if I was interested.
I showed up 6 days later, and within 20 minutes I had a check in my hand for the difference between what I owed on the car and the great price CarMax was paying! Within a week I received a payoff confirmation from my bank and a check for a refund of some interest on my car loan. Super easy and efficient!
Jason and all the employees I encountered at CarMax made it so easy to do this, and they followed through on every promise they made along the way. I would absolutely do business with them again.