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| - Came here this past Sunday evening and wanted a table for four. We saw it was busy and understandably we'd have to wait quite some time. What's weird and upsetting was the tone in which the hostess stressed to us the wait time. Even after I told her waiting was no problem, she then began to mention that it can take 40 minutes to which I said it was no problem again. Clearly she didn't understand that we wouldn't mind waiting, bc she then proceeded to tell us we'd have to wait 40 min or more.. Once again, I told her this was no problem and I guess it takes her 3 times to understand something bc she then took down my name and number. Way to make someone feel welcome and that you want them there..
About 20 min later, as we were strolling the neighbourhood she gives me a call and tells me there's a table available but I'd have to be out in an hour (I CAN'T EVEN.) .. After contemplating the offer she so generously presented to us, we declined to which again she stressed we'd have to wait.. Bc clearly I had not already been waiting this whole time and I needed her to remind me that I'd have to wait on a table I was already waiting for. Most people probably would've just said f it at this point, but I was just so determined to get my table.. Lol.
Putting that complete mess behind me and fast forwarding to my experience. The waitress, like the previous servers I've had here was friendly, helpful and she checked in here and there to see if we were doing okay. A+ service. The menu has slightly been revamped and they no longer have the "la carnita" taco, but it's okay bc the "carne asada" is utterly delectable. The ribs special for Sunday were absolutely amazing as well. They were succulent and the marinade was delicious. We also got the pitcher of rosé sangria (another Sunday special) and it was alright.. I wouldn't get that again.
Anyways now that my rant is over, despite the poor service received from the hostess, my prior experiences here have been nothing but great. Looking forward to the next time I make a trip here!
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