My wife and I previously used to frequent KG BBQ a lot....like once or twice a month at our peak. The food has always been great, and it continues to be great. Meat is flavored well and the price is awesome!
However...the level of service, while friendly, SUCKS! No one came to our table for over 10 minutes. We wanted to order more food and I had been without water for even longer, I made the mistake of thinking the person I spoke to would be right back with my request...I was wrong.
I doubt we will be coming back as the service was slow when the restaurant was empty and now that it's filling up, the tables are being mostly ignored. They need to step their game up....big time.