Update - I've now been going to LA Laser for a year and still love it. Areas that I started with are either hair free or are a couple sessions away from hairless & I've started on other areas of my body. I have thicker hair that grows at a really rapid pace (blessing and a curse) and have found laser hair removal is so much better, efficient and easier than shaving, waxing, threading, bleaching, etc (I've literally tried everything). Amber and the staff are friendly, knowledgeable & very down to earth. You can ask questions that you might feel are embarrassing and they're professional and won't make you feel bad for asking. I'm now doing laser facials with Amber and LOVE them. I had awful cystic, hormonal acne and was ready to start acutane. I had one acne laser facial and it cleared everything up, no need to go back to the dermatologist and fuss with the acutane process. It was so worth it!