rev:text
| - The company seemed promising. I had a leaky roof and was getting some bids for a re-coat on a commercial flat roof. They came on time, the salesman was thorough and explained my options. They came in with a reasonable bid (not the lowest or highest) and offered a 3 year leak free warranty. I accepted it and everything was good until 6 months later when there were leaks once again after a rain storm. My Ceiling got damaged once again. Tavo the owner came by to look at the roof and told me "I honestly don't know what to tell you. I don't know where the leak is coming from." I thought at least he's honest, sometimes you really don't know and you need to look at it further. He sent some of his workers here to take a look (a month later) and they seemed to think they knew where it was coming from and fixed it. Another rain storm hit a few weeks later and still leaking. I called tavo again multiple times and he failed to show up and have not heard from him since (2 months now). Office staff is useless. I can't afford to have a leaky roof and could not afford to wait for them to "maybe" fix the problem. I had to get a new roof from another company.
They do not honor the warranty and do not guarantee their work. I spent $1700 and I got 6 months of no leaks when it should have been 3 years. Not to mention all the drywall damage the leaks caused. I considered taking them to court to get my money back, but if you do a search on them, you will see they have several default judgments against them for $67,000, $21,000, $70,000, and $139,000 from all different companies since 2015. Seems like Tavo owes money to everyone. Also, their ROC license has been revoked as of May 2017. Stay away, far away.
|