The customer service is great, friendly baristas. The hours are convenient for those who are night owls and enjoy drinking coffee late at night like myself. I've visited this coffee shop a few times and noticed the hot size drinks are a bit of a rip off than the cold size drinks. I think one can get more from a drink when ordering an iced drink than a hot drink. I ordered a large talon-chocolate, hazelnut and vanilla coffee and a medium iced Grand Canyon coffee, the size was equally the same as a medium iced drink. I recommend buying coffee from this location.