This is my first time at Joe's and I went with people who have been to several in the tri-state area. I was excited to see the dancing and experience what Joes is supposed to offer. I didn't see any dancing at all, Lisa our server was not polite or personable, the food for our party of seven had to be sent back because it was cold or overly salted. The one year old boy was considered a diner so that our tickets would reflect an eight person table. (A party of eight is an automatic 18% gratuity). We had four tickets within our table.
While we were sitting we saw almost every person's food get sent back. We saw many dishes prepared in the kitchen then sit at the end of the line for a server to take it to the front of the house. We saw one diner tell Paul Luedtke, the general manager, that he didn't want to wait for another plate to be prepared, he was told his food would come right back. It did not. Also, we heard Paul tell a table that their discount went on another tables bill.
When Paul approached us to check in, he told us that there was a new system in the restaurant and that the restaurant was hectic. The restaurant was not at capacity, not even half. Not long after Paul left, Lisa told us the real story was that the lock on the freezer door was broken and that the door was left open freezing everything.
I would not recommend anyone eating at this location. To say that I was disappointed would be an understatement. The only sort of saving grace was that we all got a 50% employee discount. (With the 18% gratuity added to it)