About: http://data.yelp.com/Review/id/LteQZNA3FObbqv0sA0ivmQ

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About: http://data.yelp.com/Review/id/LteQZNA3FObbqv0sA0ivmQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-05-30 00:00:00 (xsd:dateTime)
itemReviewed	Panera Bread
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	I was so excited to learn Fort Mill was getting a Panera, and one with a drive thru. My first two visits were after 8 pm, 1-2 weeks after they opened, both through the drive thru, both involving salad orders. Both times I was the only person in line - both times I could see at least 6-8 young people in the kitchen. Unfortunately, they spent more time talking to one another than working - both orders were a lengthy wait. I finally went in on my 3rd visit two weeks ago. It was after 2 pm, and it was mostly empty, with only one couple ahead of me in line. While I waited for my food (soup and salad - 13 minutes), I was horrified to see how dirty the dining room was, even though there was plenty of staff and few customers. I had to bus a dirty table and wipe off my chair to get a seat. Empty tables around me still had plates and food debris. There was food under the tables and in the aisle. Finally a manager came and took the dishes away from two of the empty tables. Five minutes later, two young women came out - apparently sent to clean. They cleaned the larger tabletop, but none of the smaller tables or the floor. Before I left the restaurant, I asked to see the manager to suggest he have someone check the dining room. The restaurant is constructed in a somewhat odd layout - it is not possible to see the DR from behind the counter. I held off on reviewing thinking this might be a one-off situation, but after reading the other reviews, that does not appear to be the case. I think the issue here is that the very young staff just needs closer supervision. I would suggest scheduling an employee in the DR or at least walking through every 15 minutes or so, especially when it is slow.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Kathryn

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