I realize we all have individual experiences, but I can't imagine all the bad reviews. I originally went off of a Groupon, which helped to make it an even better deal! I was greeted upon entering and given a tutorial of all they had to offer. I had purchased the Picnic Meal with 2lbs of meat, 2 large sides, a medium cobbler, cornbread, & an entire bottle of BBQ sauce!! Claimed to be a meal for 4, but fed 5 with a little left over. The meats were cooked well and focused on natural flavors. I can't really compare it with Rudy's across the street because they use a lot of seasonings to alter their meats. I won't lie and claim it to be the best, but we had absolutely no complaints and shall definitely be coming back!