I used to visit here often as me and my sister love Korean food and this is the closest one to us, I think the food is great which is why it is our #1 place to go. The staff have definitely changed since then and saying that the service was bad was understatement.
I came today during lunch hour with my sister and had to wait to be seated for about 10 minutes. It was understandable as they were super busy, but I think expecting a welcoming greeting isn't too much to ask for. We only stood there awkwardly and waited to be acknowledged.
After we got seated, we waited another 15 mins until our server came to ask us what we wanted to drink but then she warned us that it would take 45 mins as the kitchen is slammed with orders.
If they were that slammed, why didn't we just warned before we got seated? I could have saved 20 mins and taken my business elsewhere. Needless to say, we had lunch somewhere else.
The server was still very nice but I won't be coming back here again as this was not the first time this has happened.