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| - Keep your pants on while trying their dresses!! I went to David's a total of 5 times for my wedding. My four bridesmaids got their dresses here. This review details my experience from beginning to end so Yelpers can get the full picture, so I apologize for the length.
DO make an appointment. They get quite busy during the weekends.
They DON'T require you to remove your shoes. This is flag number one.
It's easy to see their wedding dresses are lower quality hence the lower prices. The styles are out of date and the organization system is a mess. The dressing area gets really camped with all the bridal parties crammed into a small, narrow area. There are no big mirrors and platforms to spread and view the dresses. Their wedding dresses as icky, yellow and grey from being overworn. I didn't dare take off my pants while trying them as they looked way too dirty! My consultant was helpful but I left David's after trying 3 dresses. I ended up saying yes to the dress at Durand.
I returned a second time for bridesmaids dresses. What's nice about David's is you can browse their catalogue online beforehand. They have extensive color palettes and styles, and a dress rarely cost more than $200. Our consultant, Madison, was fantastic. She deserves gold stars for her patience and multitasking ability while she helped my three bridesmaids and other bridal parties. We were given two dressing rooms even though others were empty and eventually decided on a style.
The third time was to choose a different dress for my Maid of Honor. Madison was my consultant again and was just as helpful as before. I was sad to learn she was quitting to go on a personal trip to Australia.
My fourth trip was with my fourth bridesmaid who couldn't attend previous fittings. We weren't able to book an appointment and went as walk-ins. David's gave us a dressing room anyway but not a consultant. We were left to our own devices, which was fine since we already knew what style we needed. I purchased 4 dresses on this day and the process was quick and easy. I was told they would arrive in April.
I was surprised to receive a call in February that the dresses were available and needed to be picked up within 7 days or else they'd be shipped to my house. I was happy they arrived 2 months early but was irked when they wouldn't book an appointment for final fittings. When we picked up the dresses (for my fifth and final visit), they asked me to sign a form to confirm the pick up. I refused to sign anything until we tried on the dresses. My four bridesmaids and mother, who wanted to try some cocktail dresses, were given one dressing room to share. Thankfully the dresses were OK, but we were ignored by staff.
Thus is the end of my journey with David's Bridal. These are the few pointers I learned:
- Make an appointment!
- David's is great for tight budgets
- David's is great for bridesmaids dresses
- Go elsewhere for your wedding dress
- Don't expect great service. They are way too busy and understaffed
- Alterations start at $40
- No refunds. Exchange policy is 7 days within pick up (this gets iffy if they ship to your house)
- Finally, keep your pants on!!!
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