The customer service is horrible. I went in at 11:00am on Saturday and there were literally less than 12 donuts. A lady behind me yelled out above me while I'm in the middle of my order and actually called dibs, to which the girl taking MY order stopped my order, removed the two donuts the lady behind me yelled out that she wanted, and then proceeded to tel me they were now out of those too.....but at least the smile never left her face
I was asked three times by the same girl, within 1 1/2 minutes if I was going to order coffee. Three times I said no thank you.
Apparently it is normal to have nothing but coffee to choose from after 11am on all days of the week. I almost felt bad for the cashier, enough not to mention her name but not enough to say I would not hire her and I would not hire the manager of this store.
The two stars are for the Boston cream donut because they did have 4 of those and I took them all. I was hoping for a dozen of any variety but I was out of luck. I'll go to LaMars next time I have a craving. It's not worth my fuel to give this Dunkin Donuts another chance.