This place is located inside of the Belk store, on the 4th floor in the area labeled customer service. In desperate need of repair, I took in my fav brown boots, which needed a new heel and to be resoled. I was hesitant, but I turned over my boots figuring they couldn't come back any worse than the condition then what they already were. I took my ticket and counted the days until I could return to pick them up.
Boy o boy was I ecstatic when she opened the bag and I saw my boots, looking brand new but still worn in in all the right places! Maybe I just got lucky but they did seem to polish up the leather so I was really happy about that!
I have such a hard time finding shoes that fit right so I have a serious love for the ones that make it into my closet and get worn to the point they need repair so I'm so happy to have a place to take them so I don't have to start the battle of finding a new pair again.