We've eaten here three times. Two times, the food was great but the service was terrible. Once, the service was great but the food was... okay. When the food is good, the meat melts and the fatty bits are gloriously caramelized. And you can mostly forget that the service is so bad and the prices absurdly high. That's why we came back that third time. But when the meat is dry and chewy, suddenly it's complete madness that about 4 ounces of burnt ends are $18, as is a modestly-sized brisket sandwich. There was serious sticker shock.
If the food was always up to the initial standards, they improved the service, and brought the prices into line, I'd be there weekly. Two of those three, and probably monthly. As it is, I don't think we'll be heading back.