I found Anna as I went on a hunch based off the experience of one friend, and I'm glad I did. Anna is extremely easy to work with and has been nothing but helpful since day 1. She listens to your needs, understands your problem, and is able to offer advice as to what she think is the best solution. She works with you, is extremely patient, and doesn't force the situation. The ring was flawless and Anna is to thank for that!