I have to start this review with a rather personal comment. Some years ago, this store underwent a major remodel. I was having a thing with one of the individuals who was very influential in how things were going to be done. By the time the thing was over, I had a sneaking suspicion this store was going to be in real trouble. I was right.
This store is badly organized. One example of this is the pharmacy area in the center of the store is set at angles completely different from the other two sides of the store. It is like you have a store separated by the 51 freeway in the middle. When you get to the frozen foods, the cases have to wind around the pharmacy set up. Straight lines of freezer cases are not absolutely necessary but do make it easier to figure out what is where. But since the front of the store curves around at an one point, why should they not. It's a large store with a lot of merchandise. This is a real plus if you are willing to search to the far corners for what you need.
Tyler H wasn't kidding when he said confusing. Another thing is true concerning what Tyler H said about this store. There are some beautiful specimens to behold as they push their shopping carts. I just don't want them to be ready for social security by the time they find what they need and leave the store!
One final thought about this store has to with the pharmacy itself. I found that if I had to describe the attitude of the staff in two words, I would use rude and stupid. Stupid because there is no way people won't spread the word about how rude they tend to be. I've asked other people who agree with me. Maybe it's because they work near the Biltmore, they feel they can act that way? I certainly hope their attitude has changed. It makes me happy to tell you this is not the attutude of the rest of the staff. Usually they are friendly and ready to help.
I originally gave this store 3 stars but changed it to 2. Any store I avoid shopping at unless absolutely necessary seems deserving of less than a three.