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  • Most chain places offer standard fare with average service. I find Swiss Chalet to be one of the better chains but each restaurant can be so different from each other. This one in particular has been getting progressively worse each time I go. The restaurant is large, open, and fairly clean. The menu is comfort food. Roasted chicken, fresh cut fries, ribs, and some salads to appeal to the health conscious. My most recent trek here was really poor. The service was ridiculously slow and forgetful even though a third of the restaurant was full. They forgot my friend's request for ketchup and my tea. The chicken quality was subpar. It was bordering on being dried out and it was the size of a deck of cards. I'm guessing that is ok for portion control but I remember the white meat sizes were closer to 3 deck of cards. The chalet sauce is a good old standard and the fries were hot and crispy. Yucky chicken and poor service... I'll pass on this place.
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