While having to wait for an unexpected car repair, my friend and I chose Charr since it was close to my mechanic. Not a big fan of the industrial décor, but if the food is good I can live with it. Well - ugh! A far cry from a burger joint, the menu was uninspired. We ordered the basic Charr burger - one medium rare, the other medium well and got them cooked exactly the same. The garlic bun was intriguing but we both would have preferred them warmed a little. Ketchup served as the condiment of choice? I would prefer Thousand Island Dressing and maybe toss in a couple pickles. Neither of us had ever tasted Truffle fries, and I can honestly say I will never bother seeking them out. The muscle bound staff stood like guardians at the path to the restrooms. My friend braved the trail past them, announcing she had been in better restrooms in gas stations. I decided to skip the use of the facilities. I think a staff could at least "fake" busy so you don't feel like cattle being surveyed by prospective bidders at an auction. Charr is totally off the list of restaurants, and I wouldn't bother trying any of the sister restaurants. I can understand why people find their reservations available - it's because no one really goes there. Too many good burgers in town - I've learned to accept a $10.00 burger like I accept gasoline over $3.50 a galloon. The difference is, I have to buy gas - but I can get good food elsewhere for that $10.00.
I only wish I was in possession of one of their coupons they put out regularly. A painful experience is better with a coupon.