This was my third trip to this place. The first two visits were meh and the place was always empty. Tonight it was packed and was an absolute disaster. There were only 3 servers, one of which was the bartender and the other was training. At one point all three of them tried to take our order at different times. Every time the kitchen made a dish, a server would get it and then look out into the restaurant confused, not knowing where it was supposed to go. I could hear them going from table to table asking, "What did you order? Was it this?" Everything took forever: I had to constantly ask for drink refills, which only came once. Our appetizer took forever and when it came we had to eat it without plates because they were never brought to us. I ordered sushi and wasn't given a dish for soy sauce...I wasn't eveb offered soy sauce. Hibachi dishes came without shrimp sauce. Our dinner took over 2 hours, which is insane. Other customers were really upset and left without ever getting their food. I felt bad for the servers, but it was an absolute dumpster fire tonight.