I gotta give the blonde guy credit. He's redeemed my previous experiences. I ordered a coffee traveler to go on Wed to be ready at 4 pm on Thursday from Tammy. It wasn't ready, no one mentioned it to the guy. He managed to get it ready extremely fast. And he wasn't rude to my mom who went to pick it up for me while I was getting ready to give a presentation. Had he not been quick, I would've been late and that would've been awful. A+! I love you!