If you come before a coyotes game or sporting event they are jammed. I agree the service is good, even when they are scrambling around with a full restaurant. Usually just have a couple drinks before watching the Yotes. Small crowd tonight. I asked the waitress if they made their own veggie burger. Yes they do. It was good. Friends shared the BBQ chicken sandwich and liked it. Sides were good. It is on par with the other restaurants around the arena. I do agree plastic glasses suck. We all picked up our beers and said plastic? Really? Probably a 3.5 but I've only been there on a game night. The place is full inside and on the patio so that says something. It's not Ruth's Chris. It is what it is