I ordered through the SB app which stated 4 to 7 minutes. My two tall Blonde Roasts have been poured about 5 minutes ago. I've been asked my name 3 times, but after responding "no" each of the Baristas quickly turned around before I could even say my name. When I finally got someone's attention, and pointed my now cold coffees, they attempted to cap them to give them to me. I had to ask the Barista to pour me a fresh cup. All this and I wasn't even the angrier customer at that time. Extremely poor judgement and assistance.
Drinks: 2 x tall Blonde roast coffee