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| - Background: I have wanted to try this restaurant since they 1st opened, and the rumor of their prohibitivly expensive food is what kept me away for this long. Since it was Father's Day, and one of my daughters wanted to help defray the unethically high cost, I agreed to finally try.
Service: Friendly, warm, and usually nonexistent. There were 4 times out of 10 table visits where the waitress was unexplainably missing for over 15 minutes. It took us over 110 minutes to get out of this restaurant-- we just kept waiting for the server. I can also say that whenever she did arrive, she had a plastered-on smile, a soothing voice, and pretended to be attentive to our every need. It's tough have a good family experience with her kind of ungenuine performance.
Price: Unnecessarily expensive, and horribly overpriced. Food from Pei-Wei (at cheaper prices) is easily comparable to these dishes. Most of the entrees were $15-25, so this can only be a family restaurant for special occasions. They will easily miss the entire market of routine family meals, because of their ridiculously high prices. Please stop creating restaurants with price lists like this.
Taste: The food was wonderful, and exactly what I'd expected. I also would expect a 10-out-of-10 taste of food for this kind of money. The portions were enough for a 2nd meal later, so this part was A-OK.
In summary, we won't be back. My 1st impression when we sat down was that it sounded as loud as a cafeteria. The concrete floors must have echoed the sound of all the diners clinking their silverware and talking needlessly loud in the dining room.
We will archive this visit in the family history and refer to it as, "...remember the time we went to P.F. Changs?". I've enjoyed Wolfgang Puck's shows, advice, and attitude, but the prices are too prohibitive for any type of return trip. I'm kind of stunned that they would pin their future hopes of success on the hope that another 1st time visitor will keep this restaurant going.
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