I used to be a foodie for Foosia but lately I feel like a fool. This is the second time we have been for lunch that we have had to wait for the food prep to be partially complete when the establishment opens at 11. We waited approximately 10 minutes for the food items to be prepped -and there was still no white rice ready. Rather than wait any longer we ordered the brown rice with our lunch options. The patrons behind us encountered the same situation but opted to wait for the white rice and were granted with 2 free lunch coupons for their patience. Apparently one's inconvenience is not another's. The white rice was finally ready at 11:25. The young ladies that work here were hustling but they either need more help, better time management or a Manager on site. To top it off, the 2nd group of customers spilled a container of red sauce all over the floor next to us, splattering on my husband's pant leg and neither the customer or the employees offered an apology as the floor was wiped up under his feet. When this spot opened it appeared that the Mgr/Owner was always on site. Perhaps this is the fix to ensure happy customers.