Worse experience of my life! I went in with the acknowledgement that I have bad credit AND had negative equity in my current loan. I did ask them however to please let me know if they could not get me where I needed to be right away because I didn't want to spend all day there. Arrived at 8AM...My sales guy Jonathon was very nice, calm and sweet, I felt at ease with him. It was when the finance guy stepped in where things went downhill. He tried to sell me every single car that I was NOT interested in. When I told him that obviously they would not be able to help me, he continued to pull up car after car instead of bringing me my keys. I was so angry that I was being held hostage by someone who was clearly desperate to get me into Anything, I finally had to threaten a scene before I got my keys, and then he huffed off like I had put him out. I was almost late for work, and had to take a Xanax to calm down after I left I was so upset. I didn't walk in with rose colored glasses thinking that I was going to get a car with the payments I wanted, but it would have been nice to get honesty, understanding and be allowed to leave when it was apparent it wasn't going to happen. SUPER high pressure sales if you have ANY kind of adversities in your credit or loan!!! RUN