Just finished lunch at Luna for the sixth time in that last 6 weeks and again, our order was screwed up. We live two blocks away and this used to be our favorite Saturday or weekday lunch location. However this will be our last trip for a long while.
At least 50% or more of our orders during this time have been screwed up in a major way. The worst part about it is the staff does not seem to care. You can understand some mistakes and put up with it because the food is good, but this time the quality of the salads was miserable. My wife's Med side salad was full of lettuce cores and most was brown around the edges which means it was old. My side salad similar. This was after sending both our salads back because they were not what we ordered.
When we shared our experience with the wait staff he just said, "Oh really". Going back inside to get an ice tea refill and a customer was standing there while a staff person was counting tips and ignoring her. Another finally walked up and asked if she had been helped. Oh really.
Spend you money elsewhere.