I got food from here through door dash. I don't recommend it. They gave me pho with no siracha or hoisin like some other places and no add ins like lime/beansprouts etc which should be basic. We also got a pork noodle dish. It came with a spring roll which had no fish sauce or dipping sauce and no fish sauce or anything for the plain white bland vermicelli. I'm not sure if it's proper but I usually eat the spring roll then use the leftover sauce over vermicelli.
Pretty disappointed.
Bahn Mi apps were alright, very western. Mini hotdog bun with a piece of meat, piece of coldcut, veggie and some sort of siracha mayo. I really like pate mayo butter on mine and I love the flaky bread so it kinda sucked for me.
I don't expect the best with these food courier services due to the time between completion and delivery but I do expect an effort to maintain the service or quality up until it is picked up. Especially because these deliveries usually have extra fees and the prices are already made more expensive than in store.
With this lack of service I don't think I will be heading to this restaurant anytime soon with so many pho less stingy places in that area.