Wow! I have never had such a PLEASANT experience in a doctors office before. Honestly I have no bad comments about this office. If you need an optometrist, I recommend Dr. Lee.
As soon as you walk in they greet you and make you feel welcome (which to me, presentation is everything). They check you in and call you back (in a timely manner I might add). Then you get examined and from previous experiences they do a more detailed examination (which is a plus!). Soon after the assistant leads you into a room she collects more basic information (medical history) and other information that will help them to get to know you! Which is exactly what I love... getting to know people. One of the assistances, Ana, made me feel very welcome. She was very kind, detailed, and patient.
Once I was ready to see the doctor, I waited maybe 3-5minutes for her. Dr. Lee was very personable, she engaged in conversation very quickly. She examined me and answered all my questions.
Afterwards she walked me out and her lovely assistants helped me find new frames! Nikki closed up the visit for me and she was delightful and patient. Let's just say I'm very indecisive and she helped me choose two sets of frames.
The whole staff team was GREAT!
Setting up an appointment is quite simple since you can do it online and choose the day and time that is best for you.