As a single female that knows NOTHING about cars, I can appreciate mechanics that get the job done honestly! These mechanics always fix my car's problem promptly and at a fair price. I've never had to wait for service either-- maybe it's luck or maybe they are just very accommodating! Most recently the mechanics helped me turn off a service light that goes on every 10,000 miles. Since there was nothing wrong with the car they turned it off and didn't even charge me :) I promised them that I would come in (knock on wood) if and when there really is something wrong with the car................and I'm sticking to my word! :)