They quote you a price on the phone, raise on arrival, and once they kill the bees tell you that if you don't let them cut out the honey from the house in the next 24 hrs your house will be ruined. They try to scare you after putting you in a bad spot. And they charge like $2,000. And they don't fix the hole they make in the roof/wall. It's clearly how they run their business. I used them based on a strangers referral, I assume it was someone that worked there rather than a real customer. Wish I'd not trusted a stranger I just was having a crazy week. Totally regret the whole thing.