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| - We recently decided to purchase a new motorhome, and spent a lot of time in both Tucson and Phoenix looking around for the perfect vehicle. When we originally visited La Mesa RV in Mesa, Arizona, we were put in touch with their "web" man, Karl Gwinn. I had been corresponding by email and phone with Karl, and I have to say that he was very prompt and helpful in all of my questions and concerns. We set up the initial appointment, and ultimately visited him on the lot in Mesa at least three times. At that point, we were still deciding which kind of vehicle we would purchase, so we began looking more broadly. Karl never bothered us, but when we came back a few months later, we picked up right where we'd left off. There were times when Karl was on vacation, and his partner, Paul Bunswick, was equally helpful. Ultimately, we ordered a new Roadtrek (factory built) and both Karl and Paul helped with the order itself, changes we made to the order a few times, and even informed us about available rebates.
A few months later, we went to Mesa to pick up the Roadtrek. We needed to come on a Sunday, but La Mesa RV arranged that for us. We got a very thorough walk-through from Eric Duperron in service, and actually identified one small problem that had not been noticed before. La Mesa kept the vehicle, had it repaired at the local Mercedes dealership for us, and then even delivered it to us in Tucson at the day and time that we specified!
Since deliver, we have sense spoken with both Eric and Karl to clarify some of the features, and found them both exceedingly helpful.
I would not hesitate to recommend La Mesa RV in Mesa as the FIRST place you should go when you're shopping for an RV. They are extremely knowledgeable, patient with questions, and definitely not "pushy" to make the sale. Kudos to La Mesa RV!!
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