They will charge you for damages you didn't do......they said there was a chip in the windshield, hello, it was so dirty you couldn't have seen it if it was there!!! I could go on and on as to how horrible they truly are, but it just makes me angry, so I'll leave it at that. They now want $75'dollars for the chip of which $25 is for repairs and $50 for administration fees.....whatever. HORRIBLE