| rev:text
| - I came here because a year ago, I took a bridesmaid dress here to have it altered and the Korean lady Lisa (I think) who initially was the owner there was very attentive to my needs. She did a great job on the alterations so fast forwarding to today, I decided to come back to this place again for some of my other clothes thinking she was still there.
When I walked in, I first noticed the people working there was someone younger so I thought Lisa was out for the day. I'm not sure if Lisa still works there or not but I stayed and put in my order for 5 outfits to be altered. While I sat and waited for my turn, the girl working there was dealing with another customer at the time who seems unhappy. I noticed the customer was completely furious about her dry cleaning and raised her voice because it wasn't ready on time. The girl working there didn't really do anything and just gave her a blank stare, saying "do you want me to do it again? It can be done by today." The customer left the shop yelling back "NO! I'm NEVER coming back here again! I'll make sure I'll let everybody knows!". I kind of freaked out a little internally (but still had hope it was just one bad customer). I thought she was just an unhappy customer being rude but I should of took that as a sign of bad work & services! :(
My stupid self stayed ...and left them with 5 outfits to fix. (Yes, what was I thinking right?!) The girl promised me it'll be done in a week and since I was in no hurry, I was fine with it.
A week later, I came back (oh! I even came a day late because I had forgot about it!) and she told me it wasn't ready. What the? So she went on to tell me she only finished 2 dresses and haven't touched the other 3. She continued on saying ...'so do you still want to get it or wait?' I mean, of course I want all of it. Of course I was little disappointed but I said that's fine (being nice about it) and that I'll just pick up what she had finished today and come back for the rest later. She told me to come back at the end of the day tomorrow and she'll finish the rest. I even doubted her in my head when she said that bc I knew she probably wouldn't but I gave her the benefit of the doubt that maybe she may delivers it on time? So I did but I had a feeling it wasn't going to be done so instead of coming the next day, I gave her some time and came back 2 days later. Again as I showed up, she remembers my face and told me once again, she haven't touched it and only did one of my yellow skirt. I was kind of upset by now but raised no voice and picked it up and went home. When I got home I noticed the seams were uneven and the color of the needle threading were of a different color in a different yellow shades. The rest of the fabric bulged out when I wore it on to see how they looked around my waist. It was such a horrible job done with very careless alterations. You could tell they didn't care about their work. They just do it to do it and get it over with. I was really upset but by this time I knew complaining wouldn't fix it bc she had cut off a good amount of fabrics already to altered it. If I had complained about it, she would of ruined the skirt that I spent a lot of money on already and I wasn't ready for her to attempted to ruined it again (by fixing it) or by cutting more fabrics that the skirt may not even have enough left! God knows when it would even be done, a year later perhaps?! I took a picture of it to write a review but decided against it.
I went back and picked up the other two she didn't finished til 2 weeks later, I knew right away I'm prob not coming back to this place. The rest of the two stuffs I had were unevenly altered and the fabric bulged out when I wore it on. What a horrible alterations shop and does not delivers as promised. Obviously if you can't finish it on time, don't tell people you haven't even touched it. It seems like they rushed the job to get it done after you come and pick it up after the date promised. The work they do is like someone who doesn't even know how to work a sewing machine! Sloppy, uneven and unprofessional. I even had to fix one of the short on my own which I had paid her to altered... by myself at home because she didn't even hemmed it back! WTF.
This place is horrible. I wanted to write a review after I saw my clothes but didn't want to give them a bad name because what if it was just me that it happened so I didn't bother. However, I noticed a lot of people seems to have the same problems with them so I had to add my own experiences. I realized people need to know they can't be doing this and still be in business. The alterations cost were expensive on top of what I already paid for and I am NOT thrilled with their horrible job!
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