Not bad. I ordered pickup so I can't exactly speak to the service, and I kept it simple with a Philly roll and California roll, so I can't speak to the other sushi selections. My order was ready to go when I got there and packed with everything I needed. I did like that they used a nice sturdy plastic container as opposed to styrofoam. My one gripe was the asparagus in the Philly, and really that's my fault for not actually reading the description because I could have asked them to leave it out. If I'm craving sushi for lunch again, I'll probably order from Kaizen.