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  • Be prepared for wait times of an hour and a half or more to even be seen. I have witnessed people in the waiting room getting up and leaving because they can't wait anymore. Prepare for a hassle every time you need a refill on your regular prescriptions because there basically are no refills. It requires the pharmacy to call for a new prescription every time or requires a trip to the office for an appointment when there is nothing wrong with you. I have not experienced this with any other doctors I have EVER seen for medications that we take regularly! A friend of mine that sees her has had the same experience, forcing him to resort to screaming on the phone when he has been out of town for work and needs his medication. I was called and told I needed to make an appointment to get my routine test results, so I figured there must be something that turned up. I proceeded to wait for 90 minutes to be told that everything was fine. They could have told me that on the phone, which they always have in the past. It seems that it's all just about the money now. We used to feel we were getting good, personalized service, but it isn't like that anymore. It's also a training facility so every time you go, there are different people working there that ask you the same questions multiple times......like "Why are you here?" My answer the last few times should have been "I don't know!" My husband & I have been going here for years and are changing doctors at this point because we are just plain tired of the aggravation. It's no longer worth it.
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