I ordered a Mocha Frapp at the drive thru. When it was handed to me, it was a mess on the outside, luckily I some napkins in my car to wipe it off, still ended up with sticky hands while driving.
Even worse, it wasn't blended enough. I drank about 10% of it and ended up with a cup of semi-crushed ice. I through it away a mile down the road.
McDonald's is not the best quality, we all know that, but it's supposed to be consistent across the board at all locations, this place needs some serious training, or they should lose their franchise.