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| - Terrible and rude waitress!!!
My boyfriend and I sat down at one of these ipad booths as we were waiting for our flight. We weren't hungry but the menu and food looked interesting so we decided to order a snack to try it out anyway, so we ordered the poutine through the Ipad.
The poutine ended up taking 45 minutes to arrive. We called for service through the ipad for 3 times. We also called for a server in person twice. Our sever never showed up until 40 minutes has passed. At the end, when she showed up, I told her that I have ordered a poutine about 40 mintues ago but the poutine still hasn't arrived. She said, in these exact words "A poutine was sent back to the kitchen earlier so maybe you weren't here when it arrived." I said, "No, I never left this spot." She said, "Then maybe you didn't hear." I was furious. she walked away and couple minutes later, she brought back a warm poutine in a take out box. (I did not request for take out) When she arrived, I asked her "When you said I didn't hear you earlier, where exactly were you calling me from, right beside me? or behind me?" She said, "Ok, why don't you just relax."
The service was an absolute nightmare. I had never come across such terrible attitude from a server, especially in an airport.
Just shortly after I started working on the poutine, I discovered that it was only warm in the bottom, but the top of it was cold so I don't know how long it's been sitting there for. About 5 minutes after I started eating it, she brought over a poutine in a dish and asked, "You guys ordered a second one?" So clearly, she made a mistake, the second one was the one I ordered, not the first one in the take out box.
In general, this was a horrible experience and I would not eat there again next time I fly.
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