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  • I am pretty disappointed in this Church's Chicken location. I went on 7/29/14 to buy dinner for my family. I used the drive thru. I ordered the 20 strips meal and the woman at the window and on the speaker was very rude. I was not greeted. I was not offered any sauce for the strips I ordered and I waited at the window with no knowledge of what was going on for over 10 minutes. I spent $34.58 on dinner for my family or so I thought. My receipt said $34.58 but my card was charged $41.50! The meal was only $31.99 + tax. I could have easily gone to ANY other fast food chain and spent far less than that. I am taken back by the way I was treated and I have no desire to return. While I have always enjoyed the food from Church's, I'm not willing to accept poor customer service (stating it mildly). **Update** I was contacted by someone from the store who said she was not the owner but would be handling the complaint. She proceeded to tell me that the incorrect charge was my banks fault and they accept no responsibility for it. She offered no apology and no compensation for my trouble. I will be escalating the complaint with the Corporate Customer Service department today @ 866-345-6788. Needless to say, CHURCH's has lost my business and hopefully with social networking, the business of several others. This is unacceptable.
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