| rev:text
| - WORST RESTAURANT EXPERIENCE I HAVE EVER HAD.
I am not exaggerating in the least bit. The series of events that occurred in the hour and 20 minutes we were here completely put a negative damper on the rest of my family's night
Let me preface this by saying that as a higher-end restaurant in a downtown area, located near the all the theaters, a place like this should check to show schedules and plan and staff accordingly. Obviously the place was understaffed because we were not the only ones getting up from their tables to complain to the manager.
Because I took into account that it would be a busy night in the area, I scheduled far ahead and made a nice reservation. We got there promptly at 6 and were all delighted by the beautiful decor. I knew we may run into a problem when we all knew what we wanted before anyone even greeted us at our table because we sat there for a little under 10 minutes without anyone acknowledging us at the table.
Regardless, quarter after 6 rolls around, and we place our orders completely: appetizers, salad, and main entrees. It took a while for the appetizers to come out, but I thought maybe that was just this place's take on the classic "take your time" Italian setting, which I am not opposed to. So, I was fine waiting a little bit so our table actually had the time to talk.
Once the appetizers did arrive, I was a little shocked at the portion. There were just about 3 bites of greens and beans to go around for $8 and the beans weren't even cooked enough... I mean what I had was delicious, but since we all shared a couple appetizers, I only had one bite. Same with the octopus: served atop of the most beautiful plate. It looked elegant, but it was pretty measly. However, I understand the smaller portion of octopus because it's obviously a more expensive ingredient than the greens that go into making greens and beans. I digress...
Another 15 mins goes by, then finally the wedge salad that my parents ordered arrived. Now this wedge salad was the best part of our meal. In fact, it was damn near delectable. But it was soon easily overshadowed by my hunger and the look around the dining area to see many people waiting for their meals.
At this point I started to get nervous: it was getting close to show time, and I could feel that our food was no where near ready to arrive to our table. No less, I felt optimistic when we asked our waiter after another 10 mins when our meals would be coming. He responded, "well, it won't be 20 minutes, maybe more like 5 or a few." He gave the excuse that the cook is bringing the food out in the order it came into the kitchen. Well, bullshit because the gentlemen who came in 20 mins after we ordered complained about their meals running late, and soon after their plates arrived.
**FUNNIEST MOMENT OF THE NIGHT: At this point the manager came over, saw our empty table, and stack of appetizer plates, and asked how our meals were! You kidding, I almost killed over. This is when he then told us the "there's a show, and we are running behind" excuse.
I am sorry, but when I plan ahead and make a reservation because I am so excited to eat at this place and start my night off right, the last thing I want to hear are these dumb excuses and being told to just wait a little longer is even worse.
It was 15 minutes to show time. We had officially been sitting there at this restaurant for an hour and fifteen minutes. It was time to throw in the towel, and hurry and make our way to the show. My father asked our waiter for the check for everything we had eaten and told him we were leaving. Well, he brought the check, and GUESS WHAT, it had all the entrees on it!
Instantly, my mother jumped up, and I never let my mother get mad in public, especially at a restaurant in the restaurant setting. I never think its cool to yell at a staff member or a manager, but this time was different. This was easily the worst restaurant experience I had ever had. What's worse is that I was so excited to eat here. I had spent time looking at the menu the week before and getting excited about what dish I was going to eat.
When my mom went and talked to the manager, he had his face planted on the kitchen computer screen. She told him our series of events and how it was ridiculous, and then she said we were leaving and she asked how much we owed for what we had eaten so far, and he said he didn't want anything. At least at this point I left with some respect for the guy that he didn't fire back or state that he wanted the $25 for the food we ate.
As we left, I was so upset. Like I said, I had been looking forward to this night for the past 6 months, and I was extremely excited about trying this place after I had read all the reviews. I was very upset with the way the night ended. Sadly I will probably never be back, and every time I am near Market Square or think of that night and show, this poor experience will be in the back of my mind.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)